Support Stonehouse
Directory of Services in Stonehouse

Bringing Stonehouse together for the health and wellbeing of our community
This directory was put together by Support Stonehouse to provide useful information to residents about where they can find any support they might need. Support Stonehouse was formed by the Town Council and seeks to help with all of the physical, mental and emotional support that our community needs.
General Services
All Pulling Together
Based in Park Estate and provides practical help with housing, job search, budgeting, training and adult education.
- Telephone 01453 822705
- Email: aptcentral@btconnect.com
- Website: www.aptstonehouse.org
Citizen’s Advice Bureau (CAB)
Provides individuals with free, independent, confidential & impartial advice about problems which they may face as well as information about debt & money, work, benefits, housing, family, law and courts.
Available at All Pulling Together, Thursday afternoons 1pm to 3pm
Please make an appointment by phoning the CAB office on 0808 800 0510.
The office is open from 10am to 1.45pm on Monday, Tuesday, Thursday and Friday
Warm Spaces
SUNDAYS
Magpies Social Club 10am – 12 noon
Tea & Coffee
MONDAY – SATURDAY (excluding Tuesday)
The Library
Monday: 10am – 1pm
Wednesday: 10am – 1pm, 2 – 5pm
Thursday: 2 – 5pm
Friday: 10am – 1pm
Saturday: 10am – 1pm
Free access to PCs and tea and coffee
TUESDAYS
Bethel Church
The Haven 12 – 4pm,
Light refreshments, games and puzzles
THURSDAYS (every 4th Thursday of the month)
Methodist Church 12.30pm onwards
Soup and filled roll followed by home-made cake and a hot drink. All welcome for good food and conversation
THURSDAYS (term time only)
Baptist Church 7.30 – 8.30am
School Breakfast Club for Maidenhill pupils ONLY
Run by Sportily and The Door
THURSDAYS (every 2nd and 4th Thursday)
Bethel Church 10am – 12 noon
Coffee morning
THURSDAYS
Community Centre Café 9 – 11.30am
THURSDAYS (every 1st Thursday of the month)
St Joseph’s 12 noon onwards
Lunches – Home made soup often with extra treats, cakes and hot drinks. Good food, and a warm welcome to everyone
FRIDAYS
Community Centre Café 9 – 11.30am
FRIDAYS
The Pod in Oldends Lane (Park) 3.30 – 5.30pm
Food Friday for 11 – 17 year olds
Food
All Pulling Together
Free food supplies: Monday 9:30-11:30am and Thursday 12:30-2:30pm.
Local people collecting the food – be prepared to give Surname; 1st line of address; phone contact number and say how many adults and how many children in the household.
Food Bank Vouchers: Available for collection Monday 9:30am to 12noon or Thursday 10am till 3pm. These can be obtained by contacting Jacky Edwards or Jacqui Turner on 01453 822705. The Food Bank will then phone the person to ask about any allergies and arrange delivery
Stonehouse Community Centre
Dry food collection – no referral needed.
9-11am on Monday, Tuesday, Thursday and Friday
Health Services
Gloucestershire NHS Services
Gloucestershire NHS Services – https://www.ghc.nhs.uk/
Drug and Alcohol Recovery Service (Via)
Drug and alcohol recovery service, appointments by phone and email. You can refer yourself or someone to the service in the following ways:
- Call: 01452 223014
- Secure Email: gloucestershire@viaorguk.cjsm.net
- General Enquiries gloucestershire@viaorg.uk
- Visit: https://www.gloucestershire.gov.uk/health-and-social-care/public-health/public-health-programmes/drug-and-alcohol-recovery/
- Refer: https://www.viaorg.uk/services/gloucestershire/
Hope House
Provides sexual health care across the county. It is free and available to anyone who needs it
- Call: 0300 421 6500
- Visit: www.hopehouse.nhs.uk
Maggie’s
- Call: 01242 250611
- Email: cheltenham@maggies.org
- Visit: https://www.maggies.org/our-centres/maggies-cheltenham/
Gloucestershire Carers Hub
Provide advice, guidance and support for individuals caring for others. Practical support including a carers assessment, organising respite care, financial advice/support with benefits and planning for the future.
- Call: 0300 111 9000
- Email: carers@peopleplus.co.uk
- Visit: https://gloucestershirecarershub.co.uk/
- Self Refer: https://gloucestershirecarershub.co.uk/self-referral//
COVID 19 Test
Most people cannot get free COVID-19 tests. You can buy tests in shops but you cannot report the result to the NHS.
You do not need to take a test or quarantine when you arrive in the UK. You should check travel advice for any country you are travelling to.
Mental Health Services
Crisis Mental Health Services
If you are worried about your own, or someone else’s suicidal thoughts or feelings:
- Emergency/Life Threatening Situation ALWAYS call: 999
- Other Mental Health concerns make an URGENT appointment with your GP
- Call: 0800 1690398 (Gloucestershire NHS Trust Crisis Team)
- Call: 116 123 (The Samaritans)
CALMHS
Support people who are experiencing moderate to severe mental ill health
- Call: 0345 8638 323 or 01452 317460
- Text: 07812 067 087
- Visit: https://www.bewellglos.org.uk/community-advice-links-mental-health-support-calmhs/
Gloucestershire Self Harm Helpline
For people who self-harm, their families and carers. Telephone, webchat and text support 5pm-10pm daily.
- Call: 0808 801 0606
- Text: 07537 410022
- Visit: https://gloucestershireselfharm.org/about-us/
org
Sunflowers Suicide Support
Raise awareness of suicide and its effects on families. Identify suicide risk factors and educate others about recognising them and how to respond. Provide advice and support to those bereaved by suicide.
- Call: 01453 826990
- Email:info@
sunflowerssuicidesupport.org. uk - Visit: www.
sunflowerssuicidesupport.org. uk
Cruse Bereavement Care
- Call: 01242 252518
- Visit:https://www.cruse.org.uk/
Housing
Better Housing Better Health Service
A service supporting residents to keep warm, stay safe & live well in their homes.
Visit: bhbh.org.uk for more information and to make a referral.
Council Tenants
P3
People from all walks of life and through a variety of circumstances can find themselves homeless. This service provides a safe place for adults who are homeless to live, and combines it with a personalised support package to tackle the root cause of their homelessness. We then work with people to source longer-term accommodation more suited to their needs. We want to ensure that once people have somewhere to live, they never become homeless again.
Based in Daniels industrial Estate at Lightpill, but services are available at APT (All Pulling Together) every Thursday from 10-12noon, no appointment necessary.
To contact P3 with any housing issues:
Call: 01453 750480
Email: Stroud.CBS@p3charity.org
Visit: https://p3charity.org/services/stroud-community-based-support
The Home Remedy (formerly Stroud Furniture Bank)
Refurbish and distribute/sell donated good quality secondhand furniture.
Brimscombe Mill, Brimscombe, Stroud, GL5 2NQ
Open Tuesday to Saturday between 9:30am-4:30pm
Are you currently in need of furniture and not in a situation to be able to buy new?
Self Refer: https://thehomeremedystroud.org.uk/referrals
Safety
Gloucestershire Domestic Abuse Support Service (GDASS)
A service to reduce the level of domestic abuse and improve the safety of victims and their families. Contact should be made using the online referral form.
- Call 01452 726570
- Email: support@gdass.org.uk
- Visit: www.gdass.org.uk
Stroud Women's Refuge
- If an adult or child is at risk of serious harm, do not delay – Contact 999 in an emergency
- Call Stroud Women’s Refuge (Monday to Friday 9am-5pm) – 01453 764385
- 24-hour National Domestic Violence Helpline – 0808 2000 247
- Visit www.
https://www.stroudwomensrefuge.org/
Community Officers
Email: tonycommunity.services@stroud.gov.uk
Phone: 01453 766 321 (SDC Customer Services)
Stonehouse PCSOs
Jordan Perry
Email: Jordan.perry@gloucestershire.pnn.police.uk
Phone: 01452 753560
Mobile: 07790 392313
British Muslim Trust Helpline Service
British Muslim Trust
Website: britishmuslimtrust.co.uk
Email: support@britishmuslimtrust.co.uk
Freephone: 0808 172 3524 10am – 3pm (Monday – Friday)
Webchat and WhatsApp Chat available via website and app.
Financial Services
Benefits & Money
GL Communities advisors are available on the following number 01452 505544 regarding payments arrears and debt advice. The advice service runs from APT on Tuesdays 10am to Noon. This service will be by appointment only.
Please contact the number above to make an appointment or ring the APT office on 01453 822705.
Visit https://www.stroud.gov.uk/benefits/housing-benefit/housing-benefit/
Employment
Stroud Job Centre Plus
- New Benefit Claims: 0800 055 6688
- Existing Benefit Claims: 0800 169 0310
- Cancel or change a jobcentre appointment: 0800 328 9344
- Universal Credit: 0800 328 9344
Going the Extra Mile (GEM)
Help with education, training volunteering and paid work.
- Call 01452 699741
- Email gem@ggtrust.org
- Visit www.glosgem.org
Business
Directory
Stroud District Council Business Information
The Growth Hub Gloucestershire
Gloucestershire Enterprise
The Federation of Small Businesses (FSB)
Visit: https://www.fsb.org.uk/
Families
Home Start Stroud & Gloucester
Offers support and friendship for families through difficult times like mental health and post-natal illness, bereavements, physical health difficulties, addiction, job loss or other life stresses.
- Call: 01453 297407 / 07546 275362
- Email: enquirieshomestartsd@gmail.
com - Visit: www.home-start.org.uk/home-
start-cotswolds
Kids Stuff
For a small charge everything is available for young children, from clothing to cots and stair gates. The organisation is based at Brimscombe Port next door to the Furniture Bank.
Call: 01453 367260
Email:
Referral enquiries referrals@strouddistrictkidstuff.org.uk
Offer to hold an activity or be involved activities@strouddistrictkidsstuff.org.uk
Contact our Director: anna@strouddistrictkidsstuff.org.uk
Any other enquiries info@strouddistrictkidsstuff.org.uk
Allsorts
Support, advice and activities for families with a disabled child
- 07794 009663
- Email: info@allsortsglos.org.uk
- Visit: allsortsglos.org.uk
Family Information Service
- Call 01452 427362 / 0800 542 02 02
- Email: familyinfo@gloucestershire.gov.uk
- Visit www.glosfamiliesdirectory.org.uk/kb5/gloucs/glosfamilies/home.page
Children & Families Services
- Call: 01452 42 65 65 (Select Option 2) Children and Families Front Door Service: Lines are open between 9am-5pm Monday to Friday.
- Out of Hours: 01452 614758
- Email: childrenshelpdesk@gloucestershire.gov.uk
- Visit: gloucestershire.gov.uk/health-and-social-care/children-young-people-and-families/contact-children-and-family-services/
Older People
Age UK Gloucestershire
Offers free & confidential information and advice for older people as well as support in coping with life changes
- Call 01452 422660
- Email: enquiries@
ageukgloucestershire.org.uk - Visit: www.ageuk.org.uk/
gloucestershire
Adult Social Care
- Call: 01452 426868
- Email: edt@gloucestershire.gov.uk
- Visit: https://www.gloucestershire.gov.uk/health-and-social-care/adult-social-care/
Young People
The Door Youth Project
Operates Stonehouse Youth Club from The Pod in Oldends Lane. Provides support for young people and their families face-to-face, in the community and by phone or virtually.
- Call 01453 756745
- Visit: thedoor.org.uk/youthwork/stonehouse-youth-club/
Stonehouse Action4Youth
For young people from 12 to 18 who would like to do something to help improve their local community.
This Local Youth Forum Group currently meets on average every 2 weeks, as follows:
Day: Thursday
Time: 4:30pm – 6:00pm
Venue: Old Ends Lane Pavilion (Not the Pod)
Contact: steve.miles@stroud.gov.uk / 07896 690140
Visit: https://www.stroudyouthvoice.co.uk/stonehouse
Sportily
Work with local children and young people through sport in schools, churches, clubs, and many other events and activities. (Formerly ‘PSALMS’).
Rob French
Email: rob.french@sportily.org.uk
Mobile: 07949 112145
Office: 0330 551 9348
Visit: https://sportily.org.uk/
Kooth
For 11 to 18 year olds
An online support platform where young people can access free anonymous counselling, join friendly discussion boards, keep online journals, goal trackers, and read self-help articles with the op
Children & Family Services
If you have been hurt by anybody, or an adult or another young person has done something that makes you feel upset or scared, it is important that you tell somebody so that you can get the support and protection you need.
Everybody who works or volunteers with children and young people has a responsibility to protect them from harm. Tell an adult you trust. This could be someone at your school, youth club, doctor’s surgery or any other place you attend. Tell them about what is happening and what you are worried about, and they should know how to get you the support and protection you need.
You can, call Children and Families Front Door Service on 01452 426565 (Monday to Friday 9am to 5pm).
If you need to speak to a social worker outside these hours because you are worried about yours, or someone else’s safety, then you can call our Emergency Duty Team (EDT) on 01452 614758 to speak to a social worker.
You don’t need to give your name if you don’t want to.
Or you can speak to someone at Childline on 0800 1111. Calls are free and confidential. You can also contact someone through the Childline website.
For more information visit: https://www.gloucestershire.gov.uk/health-and-social-care/children-young-people-and-families/contact-children-and-family-services/
Some of the achievements of the group so far include:
Creating the online Directory of services
Creating a leaflet version of the Directory for residents with no online access
Bringing The Long Table to Stonehouse
Bringing the Freezers of Love project to Stonehouse
Supplying two bulk deliveries of toiletries to All Pulling Together
Giving an age-appropriate book to every child in Stonehouse for Christmas 2020
Coordinating the distribution of laptops to the Infant and Junior Schools
Creating baby bags for expectant mothers in the town
Setting up a Twitter account @SuppStonehouse
Support Stonehouse is hosted by Stonehouse Town Council but works closely with a range of local stakeholders such as All Pulling Together, Churches Together, The Long Table, The Door, https://www.stroud.gov.uk/housing/, Gloucestershire County Council and local businesses. One of its aims is to bring these groups together and facilitate collaboration.